Sample Subscription Health Report

From controlled regression to clean re-check.

This is authentic evidence from PlanLatch's own Shopify QA store: one product, four selling plans, desktop and mobile, and a deliberately controlled regression that PlanLatch detected and later resolved.

Demonstration, not a customer case study.No customer store, endorsement, checkout, order, or subscriber data is shown.

PRODUCTS1

SELLING PLANS4

VIEWPORTS2

INCIDENTS3

Controlled PlanLatch QA Lab run · 30 July 2026 · temporary cart only

Observed sequence

The dashboard kept the evidence from fail to recovery.

The recorded QA history shows a clean run, a controlled run with three reproducible incidents, and a later clean re-check after the fixture was restored.

01 / BASELINE0 issues

The subscription path completed before the regression.

02 / CONTROLLED REGRESSION3 incidents

Desktop and mobile failures were retained with evidence.

03 / RE-CHECK0 issues

The next passing run closed the active incident state.

PlanLatch QA dashboard showing three open incidents in the controlled test store — Incident summary retained by PlanLatch. The store label clearly identifies the controlled PlanLatch QA Lab.

Reproducible findings

What broke, where it broke, and what to inspect next.

01Mobile

Subscription option is hidden

The subscription control existed in the page structure but was not visible at the 390 px mobile viewport.

Suggested next checkCheck theme CSS, app-block visibility settings, and the mobile product template.

02Desktop

Subscribe does not reach the product form

After Subscribe was selected, the active add-to-cart form contained no selling_plan value.

Suggested next checkAssociate the selling-plan input with the active product form and re-test variant changes.

03Mobile

Subscribe does not reach the product form

The same missing selling_plan state was reproduced in the mobile product form.

Suggested next checkVerify that mobile widget hydration targets the form that actually submits the cart line.

Desktop Shopify QA product page where the subscription control is absent during the controlled regression — Desktop evidence · the selected product form did not retain the selling-plan state.

Mobile Shopify QA product page where the subscription option is not visible during the controlled regression — Mobile evidence · the subscription control was not visible at the tested viewport.

Clean re-check

An incident stays open until a later run passes.

After the controlled fixture was restored, PlanLatch re-ran the same desktop and mobile contract checks. The dashboard recorded a completed run with zero issues and returned the monitored product to healthy.

Same controlled product
Same four selling plans
Desktop and mobile re-tested
Zero active incidents after recovery

PlanLatch dashboard showing the controlled QA product healthy after a clean re-check — Recovery evidence · the later completed run contains zero issues.

Evidence boundary

Product page to temporary cart—never checkout.

Public product and selling-plan state
Anonymous isolated cart, cleared after the check
No customers, orders, payments, or subscription contracts
No theme or storefront change

Your product, the same evidence format

See the result before you install anything.

Submit one authorized public Shopify subscription product. PlanLatch checks desktop and mobile, returns the observed evidence, and does not start a paid plan.

Request a free health checkNo payment details · one bounded product check